USAA quit insuring new motorcycles
From: Robert Rehkopf (CaptRehkopfcomcast.net)
Date: Wed, 21 Jan 2009 05:52:00 -0800 (PST)
Hi Listers'

FYI. Maybe Ferraris, etc. next! Because I know they have more motorcycle
owners than Ferrari owners. I understand they have revised their collector
car policy also! They are picking the low lying fruit that is the most
profitable for them. Wait, as a member company, them is me, I did it to
myself, how stupid of me!!! AND I didn't even tell myself I did it which
burns me up the most. Use ex-military guys/gals hate to get blindsided. 

 

My story as posted on i-bmw forums;

I just bought a 2004 R1100S and as I have done for the past 34 years I
called USAA to add the new motorcycle to my coverage, WRONG!! An unpublished
policy adapted in December indicates that USAA has quit insuring any new
motorcycles. You can keep the one's you have but USAA will not insure any
additional motorcycles. USAA is sending every new motorcycle request to
Progressive. I got the same story from two representatives and one
supervisory representative, and my initial appeal to cover my new bike was
denied by an underwriter. And yes, I have a outstanding driving record. It
is not personal; it is for ALL USAA members.
It is time to call anyone you know at USAA that has any influence with the
MG Joe Robles CEO of USAA, and protest this new unpublished policy. I have
contacted Ray Zimmerman BMW MOA Executive Director who's going to contact
USAA and I have contacted Benny Suggs head of HOG. If you can help to
reverse this no new motorcycle policy please let me know off line at
CaptRehkopf [at] comcast.net . Also, let me know if this has happened to you?

Since posting the above thread I have found that USAA representatives have
lied to their members: I was personally told by Ms. Holland, a supervisor
with USAA, that the policy went into effect DEC 08, and I have since found
several individuals who were denied coverage long before DEC 08. I have also
been told by a i-bmw board member that he can still get USAA coverage in CA.
I am also suspicious of the policy because it has not been published or at
the very least sent to the USAA motorcycle owner members to inform them of
no new motorcycle coverage. USAA prides itself on not being owned by
stockholders but 'members'. To me it seems they have lost their commitment
to the founding principles of service, loyalty, honesty and integrity. 

Please write MG Joe Robles, CEO of USAA and let him know your feelings. It
appears that USAA is using the divide and conquer approach and picking us
motorcyclist off one at a time.
MG Joe Robles
9800 Fredericksburg Road
San Antonio, TX 78288

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