OT - NFC - Computer Problem
From: LarryT (l02turnercomcast.net)
Date: Tue, 23 Mar 2010 17:46:50 -0700 (PDT)
Hi Gang -
I need some help - but I don't know where to turn. I seem to have intermittant connections to the net. It's gotten so bad that I have a ethernet *&* a wireless connection running at the same time and I *still* get connections problems.

When I get a "page cannot load" error, I look at the connections page and tell it to "Diagnose & Repair" the connection. It either reports it doesn't see a problem or it says the Router needs to be reset. When I let it reset the router it usually does not help -- other times it says it does not see a problem.

I have replaced the Ethernet/Wireless Router and tried different laptops and computers - but all seem to have the same problem.

I'm at a loss - BTW, I had Comcast replace the cable modem but it didn't help. Sometimes it goes for days without a problem other times it keeps failing. I also replaced the ethernet cabling....

I'm thinking about trying to talk Comcast into replacing the Cable Modem again. I hesitate to do that because every time I talk to them I get a "service advisor" who onlyknows what's in the book. After I tell them I've already done all the things they usually suggest (SOP) they are lost. Then they schedule a house visit.

I also have ConfigFree - a Toshiba program that assists making connections. It's mostly useless though.

Any ideas?
Thx
Larry

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