Ferrari Mailing List: Re: Ferrari Dealers

[Hans E. Hansen (FList]

I've always been treated very well at any dealer that I've visited.

A couple of years ago I drove up to F of Newport Beach in a Geo
Metro rental car.  Not only were they very nice, but a salesman
even offered to share his pizza.

Hans.

On 6/20/08, Ferrarisimo [at] Comcast.net <Ferrarisimo [at] comcast.net> wrote:
> Larry:
>
> Having spent a few years behind a desk at a dealer, there are a whole
> lot of people in every day to look.
>
> The ones that are serious about buying have no problem sauntering up
> to the desk to ask for help.
>
> That being said, I expected one of our salesmen to greet everyone that
> came in - offer their assistance or answer any questions.
>
> Salesmen/women do tend to size up the customers (and it is hard to
> stop them) since they don;t want to get tied up helping a "looker"
> when a buyer might be the next person through the door.  For them, it
> is all about the commission, baby.
>
> Scottie
>
> On Jun 20, 2008, at 12:00 PM, LarryT wrote:
>
> > Although I have never owned a Ferrari (yet) I have visited a few
> > ferrari
> > dealers over the years to drool over whatever was i the showroom or
> > on the
> > lot.
> >
> > I was always treated with the attitude that they really didn't want
> > to be
> > bothered with me.  I was usually in a business suit at the time or
> > dressed
> > casually - something like khaki slacks and polo shirt - was
> > certainly not
> > dressed like I didn't know where my next meal would come from.
> >
> > Typically I was almost never approached by a salesman/woman - and
> > when they
> > did I got the impression I was being "sized up" - I guess they are
> > trying to
> > decide if I can afford a Ferrari or not?
> >
> > Not once was I offered a business card or a brochure - and certainly
> > not a
> > test drive.
> >
> >> From their point of view,  I always assumed they were innundated
> >> with people
> > passing thru with absolutely no intention of buying a Ferrari but
> > wishing to
> > get a brochure or perhaps a test drive.  Maybe they could tell
> > somehow that
> > I wasn't serious or didn't have the bank balance to buy a Ferrari?
> >
> > My .02 cents -
> >
> > Larry T (66 MGB, 74 911, 91 300D)
> > www.youroil.net for Oil Analysis and Weber Parts
> > Test Results http://members.rennlist.com/oil
> > PORSCHE POSTERS!  youroil.net
> > 800-583-8601
> > Weber Carb Info http://members.rennlist.com/webercarbs
> >
> >
> >
> > ----- Original Message -----
> > From: "Peter Pless" <ferrarilist [at] pless.com.au>
> > To: "Larry Turner" <l02turner [at] comcast.net>
> > Cc: "'The FerrariList'" <ferrari [at] ferrarilist.com>
> > Sent: Saturday, June 14, 2008 5:26 PM
> > Subject: Re: [Ferrari] Ferrari Dealers
> >
> >
> >> I've always found them to be completely useless as far as mechanical
> >> aptitude goes, but recently our state dealer AND the importer to
> >> Aus has
> >> changed. Whilst I have had no personal experience with them, I know
> >> a few
> >> people who have spent a lot of money with them yet, get treated with
> >> disdain. The prices for parts and service have also suddenly
> >> considerably
> >> increased....as has a drop in after sales service.
> >>
> >> Unfortunately, most people are going to buy a Ferrari, if that's
> >> what they
> >> want to do, whether they receive good treatment or not. This goes for
> >> Maserati too, of course.
> >>
> >> -----Original Message-----
> >> From: Fellippe Galletta [mailto:fellippe.galletta [at] gmail.com]
> >> Sent: Sunday, 15 June 2008 6:00 AM
> >> To: Peter Pless
> >> Cc: The FerrariList
> >> Subject: [Ferrari] Ferrari Dealers
> >>
> >> Let's have an open discussion on how Ferrari dealers treat their
> >> customers.
> >>
> >> It has come to my attention that of all the marques available, the
> >> toughest
> >> one to get considerate treatment from the dealer has been Ferrari.
> >> After
> >> seeing a thread on fchat about how an Enzo/F40 customer was treated,
> >> things
> >> have gotten a bit interesting.
> >>
> >> Would like to hear the stories, positive and negative.
> >>
> >> Thanks,
> >>
> >> Fellippe
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