Re: Ferrari Dealers
From: LarryT (l02turnercomcast.net)
Date: Fri, 20 Jun 2008 09:01:18 -0700 (PDT)
Although I have never owned a Ferrari (yet) I have visited a few ferrari dealers over the years to drool over whatever was i the showroom or on the lot.

I was always treated with the attitude that they really didn't want to be bothered with me. I was usually in a business suit at the time or dressed casually - something like khaki slacks and polo shirt - was certainly not dressed like I didn't know where my next meal would come from.

Typically I was almost never approached by a salesman/woman - and when they did I got the impression I was being "sized up" - I guess they are trying to decide if I can afford a Ferrari or not?

Not once was I offered a business card or a brochure - and certainly not a test drive.

From their point of view, I always assumed they were innundated with people
passing thru with absolutely no intention of buying a Ferrari but wishing to get a brochure or perhaps a test drive. Maybe they could tell somehow that I wasn't serious or didn't have the bank balance to buy a Ferrari?

My .02 cents -

Larry T (66 MGB, 74 911, 91 300D)
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----- Original Message ----- From: "Peter Pless" <ferrarilist [at] pless.com.au>
To: "Larry Turner" <l02turner [at] comcast.net>
Cc: "'The FerrariList'" <ferrari [at] ferrarilist.com>
Sent: Saturday, June 14, 2008 5:26 PM
Subject: Re: [Ferrari] Ferrari Dealers



I've always found them to be completely useless as far as mechanical
aptitude goes, but recently our state dealer AND the importer to Aus has
changed. Whilst I have had no personal experience with them, I know a few
people who have spent a lot of money with them yet, get treated with
disdain. The prices for parts and service have also suddenly considerably
increased....as has a drop in after sales service.

Unfortunately, most people are going to buy a Ferrari, if that's what they
want to do, whether they receive good treatment or not. This goes for
Maserati too, of course.

-----Original Message-----
From: Fellippe Galletta [mailto:fellippe.galletta [at] gmail.com]
Sent: Sunday, 15 June 2008 6:00 AM
To: Peter Pless
Cc: The FerrariList
Subject: [Ferrari] Ferrari Dealers

Let's have an open discussion on how Ferrari dealers treat their customers.

It has come to my attention that of all the marques available, the toughest
one to get considerate treatment from the dealer has been Ferrari. After
seeing a thread on fchat about how an Enzo/F40 customer was treated, things
have gotten a bit interesting.


Would like to hear the stories, positive and negative.

Thanks,

Fellippe
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