Ferrari Mailing List: Re: Mercedes Benz Durability for the Record

[Brian E. Buxton (BrianBuxton]

I know how you feel - I bought a 2008 Range Rover Sport Supercharged in 
Dec. and I have had the worst experience with their customer service of 
any vehicle I have ever owned.  I even contacted an attorney.  
Unbelievable for what they charge.

brian



Jim Conforti wrote:

> At 09:56 AM 4/14/2009, LS wrote:
>
>  
>
> > For some reason, the public isn't getting this message though.
> >
> > I just spoke with an enthusiastic E92 M3 owner last week. He also 
> > has an E39 M5 and openly admitted that it's had a lot of repairs 
> > (VANOS, front control arms, assorted electrical glitches, clutch 
> > problems) all after only 85k miles. He chalks up the design 
> > deficiencies as "maintenance".  He bought it because of various E30 
> > and E34 BMWs he's had. He asked me about my CTS-V and without 
> > hesitation commented that he wouldn't buy American because of a bad 
> > experience with a 1989 Pontiac Sunbird.
> >    
>
>   Lash,
>
>   I think that the message gets muddled because of the company.
>
>   GM is a mess.
>
>   I don't mean the bailouts and political stuff.
>
>   I mean the customer service.
>
>   My family was a strict GM family for years.
>
>   So I've owned lots of "crap" - I also bought 3 recent Corvettes
>
>   2 C5 Z06s  and 1 C6 Z06.
>
>   The customer service I received from GM when I had problems
>   w/ my C6 Z06 were enough for me to say "never again".
>
>   If I wasn't "in the industry" and happened to have a friend who
>   had connections high up in the Chevrolet division, I would have
>   been stuck with a car that was damaged in shipment and now modified
>   so as to be (IMNSHO) unsafe in a crash.
>
>   In essence, GM said "f**k you - you'll take what we give you!"
>
>   Sorry, not me boss.
>
>   The call me Land SHARK for a reason.
>
>   So is GM's production quality overall gone up?  yup.
>
>   Has GM's customer service gone up along w/ prices/etc.  nope.
>
>   GM continues to "sail the FAILBOAT".
>
>   They deserve to be split up into individual divisions and those
>   that can survive in TODAY's marketplace will - the rest - adios.
>
>   Jim Conforti
>
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--

Brian E. Buxton, President



Buxton Motorsports, Inc. <http://www.buxtonmotorsports.com>

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